Clearing All Users From The System
February 7, 2001
In small companies, one thing that I have often run into with client-server accounting systems is that a machine will lock up while running some process (like posting a batch). Then the user will go to another machine and try the same process. That machine will lock up and the user will continue to repeat this process until all licenses for the product are used up. I think this is the same person that keeps pressing the "print" button in Word when the first copy does not print.
After a tech support call to Great Plains, I was given the following instructions:
DISCLAIMER: Use this process at your own risk and only when you are sure that all users are unable to login to the system normally.
This process is not for all situations, but when you get in a bind, it may help you out.Steve Jones