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Posted Sep 20, 2005

Oracle Protects Customer Investments and Creates Superior Ownership Experience with Lifetime Service Commitment

By DatabaseJournal.com Staff

[From Oracle Corp.]

ORACLE OPENWORLD, SAN FRANCISCO 20-SEP-2005 Delivering on a promise to protect customer investments and create a superior ownership experience, Oracle today unveiled significant enhancements to its support policy. The Oracle(r) Lifetime Support Policy provides access to technical support experts and future upgrades to major releases for all product lines for the duration of the product license and consists of three stages of support: Premier Support, Extended Support and Sustaining Support.

The article continues at http://www.oracle.com/corporate/press/2005_sep/owsf22.html



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