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Practice using Oracle’s Remote Diagnostic Agent before you need it

Written By

Sep 11, 2007

1 minute read

Although the DBA can resolve most problems that arise with Oracle databases, there are times when you need to file a Service Request (SR) with Oracle Support. The Remote Diagnostic Agent (RDA) shortens the time it takes for the Oracle engineer to become familiar with your system.

Service Requests are also known by the old term Technical Assistance Request, or TAR, which is still used by many DBAs to refer to SRs.

The article continues at

http://www.builderau.com.au/program/oracle/soa/Practice-using-Oracle-s-Remote-Diagnostic-Agent-before-you-need-it/0,339028441,339281838,00.htm

DatabaseJournal.com Staff

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Practice using Oracle’s Remote Diagnostic Agent before you need it

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