Oracle CRM On Demand data integration raises big issues

September 11, 2009

Integrating data from hosted Oracle CRM On Demand applications with on-premise IT systems can improve overall effectiveness and productivity everywhere from the call center to the sales department to executive offices, but companies had better take a hard look in the mirror before getting starting, according to industry experts and IT professionals.

It's a lesson that Wayne Sadin, the CIO of Loomis, a158-year-old secure cash handling and automated teller machine servicing company headquartered in Houston, knows all too well.

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