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MySQL Help Desk from ProMend for Submiting, Managing, and Trcking Support Requests

Written By

Jul 30, 2010

MySQL Help Desk allows companies to purchase MySQL support by-the-hour without any commitments or restrictions; giving them dcomplete control of the submitting, managing, and tracking of support requests.

“The ProMend Help Desk brings convenience and transparency to the MySQL services world,” explained ProMend CEO Kenner Stross. Clients can, for instance, track billable hours in near real-time, on a ticket-by-ticket basis.
“But most important are the MySQL experts providing those services. All ProMend consultants are either Sun Certified MySQL Developers or Sun Certified MySQL DBAs,” Stross continued. “And they all have years of experience designing, building and supporting the same types of database systems that our clients are building and supporting.”

DatabaseJournal.com Staff

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DatabaseJournal.com publishes relevant, up-to-date and pragmatic articles on the use of database hardware and management tools and serves as a forum for professional knowledge about proprietary, open source and cloud-based databases--foundational technology for all IT systems. We publish insightful articles about new products, best practices and trends; readers help each other out on various database questions and problems. Database management systems (DBMS) and database security processes are also key areas of focus at DatabaseJournal.com.

MySQL Help Desk from ProMend for Submiting, Managing, and Trcking Support Requests

DatabaseJournal.com Staff

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