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Posted Sep 26, 2007

Tidal Horizon 1.8 for PeopleSoft released

By Steven Warren

In recent news, Tidal Software, a leading market provider of scheduling and performance management software released Tidal Horizon 1.8 for PeopleSoft, the newest release of its enterprise class application performance management solution. This new release provides service level monitoring and automated performance analysis for the PeopleSoft Enterprise applications.

According to Rod Butter, Senior Vice President of Worldwide Marketing for Tidal Software, “Horizon is unique in its approach and ability to determine the root cause of problems. Unlike traditional Application Performance Management, this is Application Performance Automation. It takes the next step in actively working to understand the precise problem.”

He goes on to say, “There are many enterprises that have multiple ERPs deployed. We see PeopleSoft viewed as a specialist solution across a range of problems – HR, CRM, Financials – running alongside another ERP or custom solution. Often that means it is being supported by a specialist team that doesn’t have many resources to fall back on. Horizon can be a real benefit in these settings, creating greater capacity and productivity for the PeopleSoft team, but also empowering other groups, such as IT operations or the support teams for other ERPs, to assist in the performance management of PeopleSoft as well.”

In this newly released edition, Tidal Horizon for PeopleSoft, can diagnose the root cause of over fifty common service level issues impacting the performance of PeopleSoft. Examples included a range of conditions across the end to end infrastructure of the application from a specific SQL statement to a slow component on the application server to a performance problem on the web server.

“Application Performance Automation is a solution that is long overdue. Application Performance Management or APM has probably been more about performance monitoring than actual performance management. The actual management part has been left to the administrators and operators who are required first to recognize when a condition indicates there’s a problem and then to sift through the huge amounts of data that have been collected by the monitoring solution to determine what went wrong.” Tidal believes this is the source of many problems that have long persisted in the data center including: end users reporting performance issues before IT is aware of a problem; sporadic problems that occur repeatedly before they are captured and corrected; and war room based triage where entire teams must be assembled to understand and correct critical problems. Application Performance Automation specifically targets these symptoms by automating, in real time, many of the manual processes associated with these scenarios.

Tidal Horizon for PeopleSoft offers you the following:

  • Automated Workflows
  • Diagnostic Reports
  • Leverages PeopleSoft Performance Monitor Interface (PPMI)
  • Identifies Over Fifty Common PeopleSoft Problems Out-Of-The-Box

For existing customers who use Tidal™ Enterprise Scheduler to manage the data center operation of PeopleSoft, Tidal Horizon for PeopleSoft offers new opportunities for service optimization and real time response to business needs through the use of the integration of Tidal’s enterprise job scheduling and application performance management solutions. This integration, called Tidal™ ASAP, brings performance management data directly into the automation of IT processes.

Butter says, “Horizon is more than a just a performance package for a specific application. Horizon provides a foundation for managing a range of applications in the data center. By continuing to develop new editions covering the major ERPs, our goal is to deliver a solution that automates the performance management covering the breadth of the data center.” He goes on to say, “This is part of our larger vision of solutions that can self-heal and self-align applications to meet the real time business needs. It has been a long-term goal to create self-correcting systems in IT. From lights-out computing to virtualization, the goal is to have systems that adapt to system issues in real time. But none of this can be achieved without taking on the first problem – being able to automatically diagnose the source of the problem. We are already leveraging Horizon for automated corrective action when problems occur with background batch processes. We believe this is just the beginning.”

About Tidal Software
“Tidal Software is a leading provider of application scheduling and performance management software that radically simplifies IT operations by automating and integrating performance and process management. Tidal’s solution puts IT operations management into the business process using new levels of automation, visibility, and control over systems. Tidal makes applications such as SAP, PeopleSoft, and Oracle E-business Suite more efficient, reliable, and secure to return greater business value. Tidal also gives IT deep visibility into and precise control over new SOA-based composite solutions consisting of packaged applications and custom components in Java and .NET. For more information, contact Tidal Software at (650) 475-4600 or visit www.tidalsoftware.com.”

» See All Articles by Columnist Steven S. Warren

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