IBM Improves Customer Views in Suite

August 2, 2005

[From internetnews.com]

IBM (Quote, Chart) added another piece to its information management portfolio with the acquisition of Toronto-based DWL, officials announced Tuesday.

The unit's goal is to integrate master data objects into repositories where the information can be used by front-office applications. DWL stores customer information in its repository, taking information from structured data in databases and unstructured data like those found in e-mails and documents.

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